Our customers' satisfaction is our number one priority.

We offer a full refund or exchange when the product is in new, unworn, unwashed condition within 14 days of the original shipment date. Please note that customers will be responsible for shipping costs.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

All domestic orders are sent via Australia Post eParcel. Please allow 1-2 business days for dispatch from our warehouse, and a further 2-4 business days for deliveries to metropolitan areas. For regional areas, please allow 3-6 days for delivery.

Our warehouse team operates during business hours Monday – Friday, excluding weekends and VIC public holidays.